Terms of Service
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1. What Tap-to-It is
Tap-to-It is a QR-ordering, bill-splitting and payment platform used by hospitality venues ("Venues") and their customers ("Guests").
TODO: define the parties precisely — Tap-to-It (the operator), the Venue (the merchant of record for food/drink sold), and the Guest.
2. Accounts
TODO: who may create a Venue account, minimum age, accuracy of information provided, responsibility for staff logins issued under a Venue's account, and grounds for suspension or termination.
3. Payments and fees
TODO: Tap-to-It is a technology provider; the Venue is the merchant of record for orders paid through Tap-to-It. Describe the platform fee structure, when card surcharges apply, refund handling, and that Tap-to-It does not hold Venue funds when using a direct-to-venue payment processor (Stripe Connect / Square).
4. Subscription billing
TODO: plan tiers, billing cycle, trial terms, what happens on a failed payment or lapsed subscription (see the Privacy Policy and in-app documentation for the current behaviour: existing service keeps running through a grace period; new ordering is disabled only after that grace period lapses).
5. Acceptable use
TODO: prohibited conduct (fraud, abuse of the platform, excessive automated requests against public ordering links, etc).
6. Availability and liability
TODO: no guarantee of uninterrupted service, limitation of liability, and the support escalation path (see Support) for what to do if service is down during trade.
7. Data and privacy
See the Privacy Policy for what is collected and why.
8. Changes to these terms
TODO: how Venues and Guests are notified of material changes.
9. Governing law
TODO: Tap-to-It is built for Australian venues — confirm governing law and jurisdiction with a lawyer.